Privacy Policy for D-eSIM

At D-eSIM, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how it is used, and how we protect it.

1. Information We Collect

   • Personal Information: When you purchase an eSIM or contact customer support, we may collect your name, email address, payment information, and other details necessary to process your order and provide services.
   • Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, device information, and usage patterns, to improve our services and website functionality.

2. How We Use Your Information

   • Order Processing: We use your personal information to process and deliver eSIM data plans, provide customer support, and communicate with you regarding your order.
   • Improving Services: We may use your usage data to improve our website and services, enhance your experience, and troubleshoot any issues.
   • Marketing Communications: With your consent, we may send promotional emails or notifications about new products, services, and offers. You can opt-out of these communications at any time.

3. How We Protect Your Information

   • Data Security: We employ industry-standard security measures to protect your personal and payment information from unauthorized access, disclosure, or alteration.
   • Encryption: Sensitive data, such as payment details, is encrypted during transmission to ensure its protection.

4. Third-Party Sharing

   • Service Providers: We may share your information with trusted third-party service providers who assist in processing payments or providing customer support. These providers are obligated to keep your information secure.
   • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.

5. Cookies

   • We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

6. Your Rights

   • You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any concerns, please contact us at [email protected].

7. Changes to This Privacy Policy

   • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date.

8. Contact Us

   • If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].

By using D-eSIM services, you agree to this Privacy Policy and consent to the collection and use of your information as described. Thank you for trusting us with your personal data.